From the beginning, we’ve offered our patients much more than standard outpatient clinic services as the Long Island Clinical Center of Excellence of the WTC Health Program. The importance we place on patient retention is built around the idea that people who feel invested in their healthcare will participate in and prioritize it.
Grounded in Dr. Luft’s vision for a vibrant and integrative patient-centered program, our clinical center is exceptional in its care for 9/11 responders. Our approach integrates personalized preventive care and treatment, social work and psychiatry, and other specialties as part of our distinctive standard paradigm. Because of the nature of how 9/11-related illnesses are manifesting (many not for years after initial exposure) we are continuously assessing and evolving our medical care model. Many of the disease trajectories and treatment response patterns are atypical; thus, the medicine we practice is highly specialized, requiring a vibrant research program that drives innovative approaches to care.